At Timbabuild Australia Pty Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services across Melbourne and throughout Australia.
Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and postal address when you contact us or make a purchase.
- Technical Data: including your IP address, browser type, device information, and website usage details for analytics purposes.
- Transactional Data: when you purchase Timbabuild epoxy wood repair products or related supplies from our Paint Spot store partners in Australia.
How We Use Your Information
Your information is used to:
- Provide and deliver products and services you request.
- Respond to your inquiries and offer customer support.
- Improve our website, services, and product range.
- Send important updates, promotions, or offers (only with your consent).
- Comply with legal obligations in Australia.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted partners, such as Paint Spot stores in Melbourne and other Australian locations, solely for the purpose of delivering products or providing requested services.
Cookies & Tracking
Our website uses cookies to enhance user experience, track website performance, and improve functionality. You can disable cookies in your browser settings; however, some features of our website may not function correctly without them.
Data Security
We implement industry-standard security measures to protect your data. While we strive to safeguard all information, no online transmission is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Under Australian privacy laws, you have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Address: Paint Spot Moorabbin, 2 Levanswell Rd, Moorabbin VIC 3189, Australia
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest updates.
Effective Date: October 2025
